too bad Xuecheng didn't get back to us yet
I'm not sure how to easily do the test he did
steve_stallings is now known as steves_logging
cradek: still there?
[21:09:32] <alex_joni> https://sourceforge.net/tracker/?func=detail&atid=200001&aid=1692685&group_id=1
take a quick look at that
* alex_joni is soooo pissed
has arafiq checked his logs?
it's likely his own misconfiguration (his ISPs really) that cause him not to get the bounce
dunno.. I will suggest it
but I am pissed by SF for that crap answer
and it only took them 9 days to come up with it
9 days !!!
I'm often on the other side of this
yeah me too
but if it takes that long I usually have a better answer
a better bug report that would enable them to look in their logs would include the exact time he tried to send a message, and maybe the message headers
the time is critical
bet they will never do that
well they can't without the information.
I agree somehow
but they should at least try, ask for more data
asking for the specific information would be a nice touch
anyways.. I asked arafiq to open a tracker himself :/
(I suspect the problem is on his end)
one or both involved mail admins need to be looking in their logs
he ought to provide at least one exact time to his ISP and SF.
that makes it easy for them to look at what happened
haha "quality of service analyst"
good night :)