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[03:04:33] <cradek> too bad Xuecheng didn't get back to us yet
[03:04:54] <cradek> I'm not sure how to easily do the test he did
[17:07:39] <steve_stallings> steve_stallings is now known as steves_logging
[21:08:33] <alex_joni> cradek: still there?
[21:09:03] <cradek> barely
[21:09:32] <alex_joni> https://sourceforge.net/tracker/?func=detail&atid=200001&aid=1692685&group_id=1
[21:09:38] <alex_joni> take a quick look at that
[21:09:43] <alex_joni> * alex_joni is soooo pissed
[21:10:28] <cradek> has arafiq checked his logs?
[21:10:49] <cradek> it's likely his own misconfiguration (his ISPs really) that cause him not to get the bounce
[21:11:25] <alex_joni> dunno.. I will suggest it
[21:11:35] <alex_joni> but I am pissed by SF for that crap answer
[21:11:44] <alex_joni> and it only took them 9 days to come up with it
[21:11:49] <cradek> ha
[21:11:56] <alex_joni> 9 days !!!
[21:12:10] <cradek> I'm often on the other side of this
[21:12:23] <alex_joni> yeah me too
[21:12:34] <alex_joni> but if it takes that long I usually have a better answer
[21:12:37] <cradek> a better bug report that would enable them to look in their logs would include the exact time he tried to send a message, and maybe the message headers
[21:12:55] <cradek> the time is critical
[21:12:56] <alex_joni> bet they will never do that
[21:13:05] <cradek> well they can't without the information.
[21:13:34] <alex_joni> I agree somehow
[21:13:42] <alex_joni> but they should at least try, ask for more data
[21:13:54] <cradek> asking for the specific information would be a nice touch
[21:14:21] <alex_joni> anyways.. I asked arafiq to open a tracker himself :/
[21:15:14] <cradek> (I suspect the problem is on his end)
[21:15:39] <cradek> one or both involved mail admins need to be looking in their logs
[21:17:20] <cradek> he ought to provide at least one exact time to his ISP and SF.
[21:17:31] <cradek> that makes it easy for them to look at what happened
[21:18:08] <cradek> haha "quality of service analyst"
[21:18:53] <cradek> goodnight :-)
[21:20:17] <alex_joni> good night :)